Terms and Conditions IME88 — Complete Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and ime88 ("Platform", "we", "company"). By registering an account, making a deposit, or using any service provided by ime88, you automatically agree to be bound by all provisions stated in these Terms.

You also agree that you have read, understood, and accepted the Privacy Policy as well as all relevant game rules. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.

To register and use the ime88 platform, you must meet all of the following criteria:

• Be at least 18 years of age at the time of registration.
• Residing in a region where use of this platform is permitted under local laws.
• Never previously banned or suspended from using any ime88 platform.
• Register using accurate, truthful, and up-to-date personal information.
• Not acting as a representative or agent for any third party in any platform dealings.

Each individual is only permitted to hold one active account. ime88 reserves the right to verify a member's identity at any time and may decline registration applications without providing any reason.

You are fully responsible for all activities that occur within your account. IME88 recommends you take the following steps to protect your account:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an added layer of security.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Contact our support team immediately if you suspect any suspicious activity in your account.

IME88 supports a variety of safe and convenient deposit methods for the ease of Malaysian members. All deposits are processed through a payment system protected by SSL encryption and completed in a short timeframe.

• The minimum deposit amount is RM20 per transaction.
• Accepted deposit methods include local bank transfer (FPX), DuitNow QR, Touch 'n Go eWallet, GrabPay, and debit card.
• Successful deposits will be credited to your account within 60 seconds of payment confirmation being received.
• Any charges or fees imposed by a bank or payment provider are the member's sole responsibility.
• IME88 does not accept third-party deposits. The name on the bank account must match the name registered on the IME88 account.

If your deposit has not been credited within 30 minutes, please contact our support team with valid proof of payment so we can review and resolve the matter promptly.

IME88 is committed to processing all withdrawal requests promptly and transparently. The following withdrawal terms and procedures must be observed:

• The minimum withdrawal amount is RM50 per transaction.
• Members must complete the identity verification process (KYC) before their first withdrawal request can be processed.
• Withdrawals may only be made to a bank account registered under the same member's name.
• Withdrawal requests are typically processed within 1 to 3 business days, depending on the chosen payment method.
• IME88 reserves the right to suspend withdrawals while an investigation into account activity is ongoing.
• Bonus funds that have not met the rollover requirements cannot be withdrawn.

IME88 offers a variety of attractive bonuses and promotions from time to time. All bonuses are subject to specific terms and conditions set out in each promotional offer. The following general terms apply to all bonuses:

• Each bonus carries a rollover or wagering requirement that must be fulfilled before a withdrawal is permitted.
• Bonuses may only be claimed once per promotional offer unless otherwise stated.
• IME88 reserves the right to modify, suspend, or terminate any promotion without prior notice.
• Bonus abuse, including the use of multiple accounts or arbitrage techniques, will result in bonus cancellation and possible account suspension.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• All specific terms stated on the promotions page form part of these Terms and are legally binding.

For more information on current available promotions, visit the Promotions section.

All games offered at ime88 operate using a Random Number Generator (RNG) that has been certified by an independent and impartial third party. This ensures that every game outcome is random, fair, and cannot be manipulated by any party.

• Settled game results are final and cannot be changed.
• In the event of a technical disruption during a game session, ime88 will endeavour to restore game records based on logged server data.
• IME88 is not responsible for any losses arising from internet disruptions or device failures on the player's end.
• Minimum and maximum betting limits for each game are as displayed within the respective game interface.
• Players are responsible for understanding the rules of each game before they start playing.

IME88 maintains a zero-tolerance policy towards all forms of fraud and platform abuse. The following activities are strictly prohibited:

• Registering more than one account under your own name or using another person's identity.
• Using automation software, bots, scripts, or any technology that enables automated gameplay.
• Involvement in money laundering through improper deposit and withdrawal activities.
• Sharing your account with others or allowing third parties to access your account.
• Exploiting vulnerabilities or bugs in the system to gain unauthorized advantages.
• Filing false or misleading chargeback claims with a payment provider.
• Harassing, threatening, or bullying other players or ime88 staff through any communication channel.

IME88 works closely with relevant authorities and reserves the right to report any suspected unlawful activity to the appropriate parties.

IME88 reserves the right to suspend or close any member's account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Confirmation that the member is under 18 years of age.
• Confirmation that the registration information provided is false or misleading.
• Involvement in fraudulent activities or money laundering.
• Voluntary account closure request by the member themselves.

Members who wish to voluntarily close their account may contact our support team. Any valid remaining funds in the account will be processed in accordance with the standard withdrawal procedure, subject to the resolution of any ongoing investigations if applicable.

To the extent permitted by law, ime88 shall not be liable for any indirect, incidental, or consequential losses suffered by members. This includes but is not limited to:

• Financial losses resulting from unfavourable game outcomes.
• Service disruptions due to planned or unplanned system maintenance.
• Data loss due to device failure or internet connectivity issues on the member's end.
• Actions by third parties, including hackers or external payment providers.

IME88 provides the platform on an "as-is" basis and makes no guarantee that the service will always be free from interruptions or errors. However, we continually strive to maintain a platform uptime of 99.9% and will notify members of any planned maintenance.

IME88 reserves the right to modify, add, or amend these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon publication on the official IME88 website.

We will endeavour to notify members of significant changes via in-platform notifications or their registered email. It is the member's responsibility to review these Terms periodically. Continued use of the platform following the publication of any amendment constitutes acceptance of the updated terms.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, our team is available to assist you at any time.

• Support Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the ime88 platform.
• FAQ: Visit our FAQ page for answers to the most frequently asked questions.

We aim to respond to all enquiries within 24 business hours. For urgent matters, please use the live chat available directly within the platform.